AI Suite
AI that runs the campaign, not just the call.
Most dialers bolt on a chatbot and call it AI. DialB puts machine intelligence to work across the whole outbound motion — four named jobs, each with a concrete deliverable your floor can feel.
Four jobs, clearly defined
Every AI in DialB has a job description.
No vague “AI-powered” stickers. Here's exactly what each one does, and where it does it.
AI Voice Agents
First-touch handled. Closers get closers' work.
Natural-sounding voice agents run lead qualification, callbacks, overflow, and after-hours coverage — then hand qualified prospects to your team with full context, at exactly the right moment.
- Qualify new leads the minute they arrive — even at 2 a.m. or during a volume spike
- Warm hand-off: the human agent joins with the conversation summary already on screen
- Stays on your script and knowledge; escalates to a human when it's unsure instead of improvising
- Same compliance guardrails as human calls: consent, quiet hours, disclosures
AI Agents
Every rep gets a teammate who never forgets.
AI agents work alongside your humans — before, during, and after every conversation — so reps spend their minutes selling instead of retyping what just happened.
- Wrap-up time collapses: notes, summaries, and dispositions drafted automatically
- Follow-ups get scheduled instead of forgotten — the AI proposes, the rep confirms
- New agents ramp faster with guidance drawn from what your best calls have in common
AI Campaign Management
Your best campaign manager now works 24/7.
A running campaign is a thousand small decisions — pacing, list priority, retry timing, which caller ID to present. DialB's AI makes them continuously, against the goals and guardrails you set.
- Pacing balanced against your abandonment budget, hour by hour
- List and lead priority reshuffled as results come in — winners get the agents
- Retry cadence learns when each segment actually answers
- Caller-ID selection informed by live reputation scoring from Spam Detection
ML-Powered Analytics
The fourth job: telling you what to change next.
Anomaly alerts that catch an answer-rate drop the hour it starts, conversion drivers ranked by evidence, and wallboards your managers actually watch. It gets its own page.
Human + AI
AI multiplies the team. Judgment stays human.
We're deliberate about the division of labor: machines take the repetition and the math, people take the relationships and the decisions that matter.
FAQ
AI for outbound, answered.
What is an AI dialer?
A dialer that uses machine intelligence beyond call placement: holding first-touch conversations, assisting agents live, tuning pacing and lists continuously, and analyzing outcomes. In DialB, AI isn't one chatbot feature — it's four named jobs working across the whole outbound motion.
Do AI voice agents tell people they're AI?
DialB voice agents support the disclosures your program requires, including identifying themselves as automated where your policies or applicable rules call for it. Disclosure requirements vary by jurisdiction and use case — configure them with your counsel. DialB provides tools that support compliance programs; it is not a substitute for legal advice.
Is it legal to make outbound calls with AI?
Automated and prerecorded-voice calling is regulated — consent, disclosure, and calling-rule requirements apply, and they differ by jurisdiction and call type. DialB runs AI calls through the same compliance guardrails as human calls (consent checks, quiet hours, DNC, frequency caps) so your program's rules are enforced either way. Not legal advice — design your program with counsel.
Will AI replace my agents?
No — and we don't design for that. DialB's AI takes the work that burns agent hours without needing judgment: first-touch qualification, overflow, after-hours coverage, note-taking, and the thousand small campaign-tuning decisions. Your closers get more live, qualified conversations, not fewer.
See DialB's AI on real calls.
Book a demo and hear a voice agent qualify a lead, watch the campaign tune itself, and see the hand-off land on an agent's screen.